Bonsucro and Responsible Jewellery Council engaged Business & Human Rights consultancy twentyfifty to conduct a research project into Grievance Mechanisms within Voluntary Sustainability Standards (VSS). The organisations included in the research were Better Cotton Initiative, Bonsucro, Forest Stewardship Council, Marine Stewardship Council, Rainforest Alliance, Responsible Jewellery Council, Roundtable of Sustainable Biomaterials and The Copper Mark.

The document is intended to give a summary of the key findings from this research, share good practice as well as give practical examples for VSS to either introduce new or strengthen existing grievance mechanisms, in alignment with the UNGP and OECD Guidelines.

This research was carried out as part of the 'Accessing learning in due diligence and grievance mechanisms' project, supported by the ISEAL Innovations Fund between October 2021 - June 2022. Explore other outputs from this project:

• Human Rights Due Diligence Briefing Note | twentyfifty for Bonsucro & RJC | ISEAL Alliance
• Resource for Partnerships in Grievance Mechanisms | The Remedy Project for BO & RJC | ISEAL Alliance